YuzPet currently ships pet lifestyle products to customers in different countries and regions. Shipping availability, cost, and delivery time may vary depending on the destination, product availability, and selected shipping method.
Order Processing
Orders are usually reviewed and processed within 1-3 business days after submission. If we need to confirm product availability, shipping cost, or delivery details, we may contact you by email before the order is finalized.
Shipping Cost
Shipping cost may vary based on the destination country, package weight, product size, and shipping method. If shipping cost is not automatically calculated at checkout, we will contact you by email to confirm the final shipping cost before payment or shipment.
Delivery Time
Estimated delivery time depends on the destination and selected shipping method. International shipping may take longer due to customs clearance, local delivery conditions, holidays, or other factors outside our control.
Tracking Information
When tracking is available, we will send the tracking number to the email address provided with your order after the package has been shipped.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees charged by the destination country. These charges are the responsibility of the customer unless otherwise stated.
Incorrect Shipping Information
Please make sure your shipping address and contact information are accurate. YuzPet is not responsible for delays or failed delivery caused by incorrect or incomplete shipping information provided by the customer.
Contact
For shipping questions, please contact us at payments@yuzpet.com.
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